Bulwark Technologies, value added distributor for NetSupport Products in Middle East, have conducted sales and technical training on NetSupport Manager - the remote desktop management solution and NetSupport School - Classroom Training Software. This is being arranged as a part of our continued efforts in building up technically strong channel partners for delivering the solutions effectively to the end users with proper support for NetSupport products.

The training session was conducted by Mr. Varkeychan Davis, Sr. Technical Consultant at Bulwark's training facility in Dubai Silicon Oasis.

“In recent months, we have experienced an increase in requests from end users and our channel partners in the region for remote desktop management solution. This is a part of centrally managing the systems in the branches and remote offices for various helpdesk functions supporting users. The educational and training institutions in the region are implementing lat....

Organisations are increasingly turning to IT Asset Management (ITAM) software to help them manage the TCO (Total Cost of Ownership) of their IT Assets. Accurate reporting is key. Without this, decisions on upgrades and the roll-out of new technology will not be taken from an entirely informed position.

From a cost-saving standpoint, knowing the inventory of IT assets is critical when deciding whether to purchase more assets, redistribute current assets, or retire them completely - along with their costly maintenance contracts and renewal fees.

One leading company making good use of their ITAM solution is Pepsi Cola who use NetSupport DNA at their HQ in Thailand. A recent expansion of their IT infrastructure has led to the company increasing the number of DNA licenses they hold.

The core Hardware/Software Inventory module has been supplemented in the latest version with a unique and highly relevant Energy Monitor component and this is helping Pep....

The Chartered Institute Of Purchasing & Supply (CIPS) have chosen NetSupport to remotely host their Disaster Recovery Servers.

CIPS is the leading body in procurement and supply chain management, helping individuals, business, organisations and the profession as a whole to maximise the benefits of procurement practice. Membership of the organisation provides many benefits including a comprehensive range of courses, conferences and publications. CIPS also offers business solutions packages.

Ensuring continuity of service to their customers is key and this led CIPS to look for a partner who could help minimise the amount of system downtime in the event of unforseen circumstances impacting on this objective.

As one of the leading providers of Business Continuity and Disaster Recovery services in the East Midlands and East Anglia, NetSupport were ideally situated to help the South Lincolnshire based organisation.

However, as Brett Car....

‘Making Business Continuity and BS25999 work for you’ was the theme as local business leaders and business continuity planners gathered at NetSupport’s Market Deeping HQ for a recent Open Day hosted by NetSupport and their specialist Risk Management partners BGG Associates and CWL Systems.

As one of the leading providers in the region, a fact confirmed by the company’s recent nomination for Specialist Business Continuity and Disaster Recovery Supplier of the Year at the National Business Continuity Awards, NetSupport are well qualified to advise businesses on the need for effective Business Continuity and Disaster Recovery planning.

The aim of the day was to provide delegates with an overview of business continuity and how the British Standard BS25999* can improve their business processes. After opening presentations by NetSupport’s Ravi Pathak, BGG’s David Gregory and Nick Lee from CWL, delegat....