Based in Ottawa, the Centre franco-ontarien de ressources pédagogiques (CFORP) was established in 1974 with a mission to improve the provision of educational services to French speaking Canadians. Today the organisation provides a range of support services that help schools and educational agencies implement effective training programs for French-Canadian students.Following their recent move into custom-built premises and the introduction of a cutting-edge IT infrastructure it quickly became apparent that help would be needed to effectively manage the company’s newly acquired IT Assets.As CFORP’s IT Manager Etienne Fortin explains, managing software licenses and planning for upgrades quickly became very difficult; “While it was nice to have access to the new technology, we needed an effective reporting tool that would help automate the gathering of IT Asset information. NetSupport DNA immediately leapt out as a solution that woul....
Das Engineering Competence Center ist das Rechnerlabor des Studienbereichs Maschinenbau/Prozesstechnik an der Hochschule für Technik und Wirtschaft des Saarlandes. Die Rechner werden im Bachelor- und Master-Studium in verschiedenen Bereichen eingesetzt (Officeanwendungen, CAD, FEM und Mathematik). Aus der NetSupport-Produktfamilie setzen wir überwiegend Netsupport-DNA und NetSupport-Manager in folgenden Aufgabenbereichen ein:· Aufbau der Betriebssysteme · Verteilung und Aufspielen der Software an den Rechnern· Hard- und Softwareüberblick· Übersicht über die genutzte Software der Clients· Beschränkung der Anwendungen bei Bedarf· Verteilung der Dateien und OrdnernAlle bisher an den Support gemeldeten Probleme wurden in kurzer Zeit gelöst.Für weitere Informationen besuchen Sie bitte: Bulwark Technologies conducted NetSupport product training for Channel Partners in UAE
Bulwark Technologies, value added distributor for NetSupport Products in Middle East, have conducted sales and technical training on NetSupport Manager - the remote desktop management solution and NetSupport School - Classroom Training Software. This is being arranged as a part of our continued efforts in building up technically strong channel partners for delivering the solutions effectively to the end users with proper support for NetSupport products.The training session was conducted by Mr. Varkeychan Davis, Sr. Technical Consultant at Bulwark's training facility in Dubai Silicon Oasis.“In recent months, we have experienced an increase in requests from end users and our channel partners in the region for remote desktop management solution. This is a part of centrally managing the systems in the branches and remote offices for various helpdesk functions supporting users. The educational and training institutions in the region are implementing lat....
Organisations are increasingly turning to IT Asset Management (ITAM) software to help them manage the TCO (Total Cost of Ownership) of their IT Assets. Accurate reporting is key. Without this, decisions on upgrades and the roll-out of new technology will not be taken from an entirely informed position.From a cost-saving standpoint, knowing the inventory of IT assets is critical when deciding whether to purchase more assets, redistribute current assets, or retire them completely - along with their costly maintenance contracts and renewal fees.One leading company making good use of their ITAM solution is Pepsi Cola who use NetSupport DNA at their HQ in Thailand. A recent expansion of their IT infrastructure has led to the company increasing the number of DNA licenses they hold.The core Hardware/Software Inventory module has been supplemented in the latest version with a unique and highly relevant Energy Monitor component and this is helping Pep....
If decisions on upgrades and the roll out of new technology are to be taken from an informed position, then information is key. With this in mind, NetSupport DNA provides one of the most comprehensive and detailed Hardware Inventory modules available on the market today.
A wealth of information for specific PCs is provided ranging from CPU and BIOS types to memory, memory slots used and those available for future expansion. Information is presented either for a specific PC or for departments summarised by category, such as by Operating System, CPU, Video Card or Memory.
NetSupport DNA helps organisations manage license compliance and reduce software overspend by accurately reporting installed software and proactively identifying PC’s with software that has no or low usage.
Featuring a detailed summary of all installed programs and applications detected on each PC, NetSupport DNA displays this information for either a selected PC, a department or custom group. Full support for recording, tracking and the management of software licences and maintenance contracts is included.
Recognising that often there are many different versions of a common application in use, DNA provides the ability to create customised Application Groups, where all such versions are grouped together for more effective reporting.
Effective Asset Management not only relates to knowing what assets are currently located on the network but also to being able to identify historical changes.
The History option enables you to track all changes to a PC Hardware and Software.
The History component provides a full chronological summary of all activities recorded by NetSupport DNA for all of the primary inventory based components. These include:-
Hardware History - full summary by PC and Hardware item detailing previous and current inventory data and all changes detected for a given period. If a PCs performance has deteriorated, using the Hardware history an Operator can identify in seconds any changes to the specific PC that occurred previously.
Software History - a full summary for all PCs of programs and applications installed, removed and updated for a given period. Quickly identify which new applications have been installed on a users PC, and review those that have been uninstalled over a given period.
User History - a full summary of all changes made to both standard and custom user details within DNA. Identify changes to user contact details ormaintenance agreements in force.
Alert History - a full summary of all Alerts triggered for a given period. With support notes on the resulting resolution and assigned DNA Operator details.
All Historical information stored within NetSupport DNA can be archived and exported for storage and future use on a component by component basis.
New user requested features, enhanced usability, and a lot more. View a list of what's new.
Use it for 30 days on up to 10 computers.