Based in Ottawa, the Centre franco-ontarien de ressources pédagogiques (CFORP) was established in 1974 with a mission to improve the provision of educational services to French speaking Canadians. Today the organisation provides a range of support services that help schools and educational agencies implement effective training programs for French-Canadian students.Following their recent move into custom-built premises and the introduction of a cutting-edge IT infrastructure it quickly became apparent that help would be needed to effectively manage the company’s newly acquired IT Assets.As CFORP’s IT Manager Etienne Fortin explains, managing software licenses and planning for upgrades quickly became very difficult; “While it was nice to have access to the new technology, we needed an effective reporting tool that would help automate the gathering of IT Asset information. NetSupport DNA immediately leapt out as a solution that woul....
Das Engineering Competence Center ist das Rechnerlabor des Studienbereichs Maschinenbau/Prozesstechnik an der Hochschule für Technik und Wirtschaft des Saarlandes. Die Rechner werden im Bachelor- und Master-Studium in verschiedenen Bereichen eingesetzt (Officeanwendungen, CAD, FEM und Mathematik). Aus der NetSupport-Produktfamilie setzen wir überwiegend Netsupport-DNA und NetSupport-Manager in folgenden Aufgabenbereichen ein:· Aufbau der Betriebssysteme · Verteilung und Aufspielen der Software an den Rechnern· Hard- und Softwareüberblick· Übersicht über die genutzte Software der Clients· Beschränkung der Anwendungen bei Bedarf· Verteilung der Dateien und OrdnernAlle bisher an den Support gemeldeten Probleme wurden in kurzer Zeit gelöst.Für weitere Informationen besuchen Sie bitte: Bulwark Technologies conducted NetSupport product training for Channel Partners in UAE
Bulwark Technologies, value added distributor for NetSupport Products in Middle East, have conducted sales and technical training on NetSupport Manager - the remote desktop management solution and NetSupport School - Classroom Training Software. This is being arranged as a part of our continued efforts in building up technically strong channel partners for delivering the solutions effectively to the end users with proper support for NetSupport products.The training session was conducted by Mr. Varkeychan Davis, Sr. Technical Consultant at Bulwark's training facility in Dubai Silicon Oasis.“In recent months, we have experienced an increase in requests from end users and our channel partners in the region for remote desktop management solution. This is a part of centrally managing the systems in the branches and remote offices for various helpdesk functions supporting users. The educational and training institutions in the region are implementing lat....
Organisations are increasingly turning to IT Asset Management (ITAM) software to help them manage the TCO (Total Cost of Ownership) of their IT Assets. Accurate reporting is key. Without this, decisions on upgrades and the roll-out of new technology will not be taken from an entirely informed position.From a cost-saving standpoint, knowing the inventory of IT assets is critical when deciding whether to purchase more assets, redistribute current assets, or retire them completely - along with their costly maintenance contracts and renewal fees.One leading company making good use of their ITAM solution is Pepsi Cola who use NetSupport DNA at their HQ in Thailand. A recent expansion of their IT infrastructure has led to the company increasing the number of DNA licenses they hold.The core Hardware/Software Inventory module has been supplemented in the latest version with a unique and highly relevant Energy Monitor component and this is helping Pep....
NEW Communication Gateway The introduction of NetSupport’s Gateway technology provides a stable and secure method for locating and connecting to Clients on Remote Networks securely via the Internet. Multiple remote locations can communicate data back to a central location with the use of the included Client and Server gateway components.
NEW Energy Monitor Aimed at helping organisations reduce their carbon footprint, meet internal energy saving targets and reduce operational costs, the new Energy Monitor component tracks all powered-on systems across the enterprise, highlighting their energy consumption and associated costs. Working day hours can be defined making it easy to identify out of hours wastage.
NEW Active Directory Integration Full Active Directory Integration is provided in v3. The NetSupport DNA tree view can now mirror your Active Directory structure. Support has been provided to enable membership of AD groups to control logon/access rights to the DNA Console.
NEW Console Roles Access rights for Console Operators are now controlled by defined profiles or ‘Roles’. Once created the Role can be assigned to multiple operators. Roles can be linked to a Windows Group and are relevant when Active Directory is being used.
NEW Change PC Owner When DNA connects to a Client PC for the first time it will automatically ‘bind’ the logged on user as the PC Owner. A new ‘Bind Users’ dialog allows you to manually change the PC Owner details if this is not the permanent ‘owner’.
ENHANCED Software Inventory The newly introduced ‘Installed Programs’ option mirrors the add/remove programs structure of your Client machines, detailing the license levels for the displayed applications. NetSupport DNA now features three level software inventory : Software Programs (eg MS Office), Software Applications (eg MS Word) and Software Resources (eg Letter.doc) License management is further enhanced with the ability to assign licenses to specific departments.
ENHANCED License Administration The process for assigning license information to a PC’s asset data has been refined. New ‘Leasing Administration’ and ‘Maintenance Administration’ dialogs have been added enabling operators to quickly assign licenses to any number of PCs.
ENHANCED Internet Metering Support for Sub-Url’s added allowing you to restrict both complete and specific pages within a website.
ENHANCED Additional Hardware Peripheral Hardware items such as PDAs or Mobile phones can now be assigned to multiple machines simultaneously extending NetSupport DNA's use as a central reporting point for technology assets.
ENHANCED Query Tool The NetSupport DNA Query tool is a unique utility that allows an operator to produce custom reports and data views based on all database fields. This has been extended to include totalling functions for values such as time and costs.
ENHANCED Database Wizard New ‘Miscellaneous Settings’ dialog added to the DNA Database Wizard enabling you to enter the SQL Server address, set a timeout for Database Queries, force Active Directory Authentication and add DNA Gateway settings.
New user requested features, enhanced usability, and a lot more. View a list of what's new.
Use it for 30 days on up to 10 computers.